There are stories all across the internet of individuals who have been scammed and taken advantage of by individuals and companies who represented themselves as expert contractors. While we are expert roofing contractors, the following questions can be applied to any contractor or trade business that is offering disaster relief services.
Insurance And Licensing
One of the most important things to remember is to never allow anyone who is neither insured or licensed to work on your roof. They must have a license and it needs to be in good standing. You should also ask for their current Certificate Of Insurance. Take the time to review their insurance and be certain that it is going to provide adequate coverage if there were any issues during the work.
Understanding Their Safety Record.
Another important aspect of choosing a roofing contractor is finding one that understands and implements the “Safety First” code of conduct. It is of utmost importance that the company provides safety training to their employees. You should also check to ensure that the contractor’s Experience Modification Rate (EMR) matches the verbal assurance. Having a solid EMR is a positive indicator that the contractor knows the rules and follows them to create a safe working condition.
Will They Provide An Accurate Estimate For Your Roofing Complications?
There are usually no two roofs that are going to be identical. With that in mind, it is usually impossible to get an accurate estimate for your situation if the contractor does not understand the scope of your roof and situation. You may have a local roofer who is one of the best at residential shingles. However, this may not mean they are experts in installing commercial roofs.
Do They Offer Top Notch Communication & On-Site Supervision?
One of the most common complaints a contractor will receive is they offer little to no communication on projects. There are some contractors who may only show twice during the job. The first time is when they offer the estimate and the last is when they show up to tell you the job is done and hand over the bill. A reliable contractor is going to take the time and tell you the overall situation and progress of the job and let you know of any issues you should know of. They are able to provide this level of service due to the fact that they have a supervisor on-site ensuring the productivity and efficiency of the job to the customer’s satisfaction.
Do They Have Sufficient Resources?
If you find a contractor who is able to pass the first four question correctly, they still may not be the best fit for your job. They may be unable to complete the task in a timely manner due to lack of materials or labor, so it is essential to find out if they are going to have the resources needed to ensure the project does not run over.